Redway Group Privacy Notice
Redway Group Inc. and its affiliates (“Redway Group,” “we,” “us,” or “our”) are dedicated to safeguarding your privacy and ensuring transparency in our data practices. This Privacy Notice (“Notice”) aims to explain how we collect, use, disclose, and protect the personal data you provide when you access and use our websites (including https://www.redwaygroup.com/), mobile applications, and related services (collectively, the “Services”). This Notice also outlines your choices regarding the collection and use of your information.
Please read this Notice carefully before using our Services. By using the Services, you agree to comply with our Terms of Use (“Terms”) and this Notice. If you disagree with the Terms or this Notice, or violate them, your right to access or use the Services will be terminated.
1. Scope of this Notice
This Notice outlines how Redway Group handles personal information related to:
– Use of our Services that link to this Notice;
– Our past, current, and prospective customers, partners, and vendors;
– Individuals who communicate with us;
– Individuals who use our products and services, and those whose personal information we process in providing the Services;
– Individuals who visit our facilities.
Our collection, use, disclosure, and processing of personal information vary depending on the circumstances. This Notice describes our general privacy and data protection practices and may be supplemented by additional notices at the time we collect specific information.
This Notice does not apply to personal information processed in relation to our employees, job applicants, or non-employee workers, which are covered by separate privacy notices. Such individuals can contact us for more information.
“Personal information” in this Notice includes terms like “personal data” and “personally identifiable information” under applicable privacy laws, encompassing any information that identifies, relates to, describes, or is reasonably capable of being associated or linked with a particular individual.
2. How We Collect Information
We collect information about you through various means, including:
– Directly from you, both online (e.g., via our website, app, or email) and offline (e.g., via phone or industry events);
– From third-party sources and social media platforms you use to engage with us;
– Through your use of our Services; and
– By combining information from different sources, including online and offline data.
3. What Personal Information We Collect
We may collect and process the following categories of personal information when you interact with us:
– Profile and Subscription Information: Includes name, company/employer, title/role, mailing address, email address, phone number, username, and password.
– Transactional Information: Includes business credit history, payment information, and transactions made through our Services.
– Promotional/Marketing Information: Includes information provided by participation in marketing events.
– Survey Information: Includes responses to questions for feedback and research purposes.
– Communications: Includes communications between you and us via email, mail, phone, or other channels.
– Offline Activity: Includes direct offline interactions with us.
– Online User Activity: Described in the next section.
We ask that you not send us any sensitive information (e.g., racial or ethnic origin, political opinions, religious beliefs, health, criminal background) unless explicitly requested by us. If such information is provided unsolicited, we may delete it at our discretion.
If you provide information about another individual, you represent that you have the individual’s consent to do so and to allow us to use it in accordance with this Notice.
4. Online User Activity, Cookies, and Information Collected by Other Automated Means
We, along with our vendors, may collect information about your use of our Services through automated means, including cookies, pixels, SDKs, and similar technologies. Cookies help us recognize you, review website traffic patterns, improve the Services, and deliver customized content and advertising.
Information we may collect by automated means includes:
– Usage Details: Includes details of your interactions with our Services.
– Device Information: Includes the IP address and other details of the device used to connect to our Services.
– Location Information: Includes location data if you provide us access.
We use Google Analytics to track and analyze website usage, and Google may transfer this data to third parties as required by law or to process it on Google’s behalf. For more details, visit https://policies.google.com/privacy.
5. How We Use Information We Collect
We may process personal information for purposes such as:
– Providing our Services, including maintaining your account, managing purchases, and providing customer support.
– Informing you about changes to this Privacy Notice and our Terms.
– Performing and managing contracts or relationships with you or your company.
– Communicating with you and managing our relationship with you.
– Improving and operating our Services and business.
– Tailoring content and advertisements.
– Complying with legal requirements and protecting our rights.
– Auditing, reporting, and corporate governance.
We may also share anonymized or aggregated data for various purposes, including research and marketing.
6. Online Advertising
We may advertise on various websites and platforms. If you believe our ads are displayed on inappropriate or offensive websites, please contact us.
7. How We Share Your Information
We process some personal information locally but may share it with other Redway Group entities and affiliates in accordance with applicable laws and this Notice.
We do not share personal information with third parties outside Redway Group except with:
– Vendors performing business functions or services for us.
– Legal authorities if required by law or to protect our rights and safety.
– In connection with business transactions like mergers or asset sales.
We do not sell personal information or share it for cross-context behavioral advertising.
8. Your Privacy Choices
You can make choices about our use of your information, including:
– Marketing Emails: Opt-out by clicking the unsubscribe link in marketing emails.
– Cookies: Disable cookies via your browser settings, though this may affect functionality.
– Device Settings: Disable certain permissions or functionalities on your device.
9. State-Specific Privacy Notices and Rights
California residents can request information about the collection, use, disclosure, and sale of their personal information, and request deletion or correction of their personal data.
Submit requests to the contact details below, and we may need to verify your identity before processing them.
10. Links to Other Websites and Third-Party Content
Our Services may link to other websites or online services. We are not responsible for their privacy practices and encourage you to read their privacy statements.
11. How We Protect Information
We implement reasonable safeguards to protect personal information but cannot guarantee absolute security. We will notify you of any data breaches as required by law.
12. Children
We do not knowingly collect personal information from children under 13. If you believe we have, please contact us to have it deleted.
13. International Data Transfers and Use
Our Services are operated from the United States, and your data may be stored and processed in the U.S. or other countries with different data protection laws. We handle your data according to this Notice regardless of location.
14. Updates to this Notice
We may update this Notice by posting a new version on our Services and notifying you via email. Your continued use of the Services constitutes acceptance of the changes.
15. Contact Us
For questions or concerns about this Notice or our privacy practices, or to update your information, contact us at:
– Address: 17020 Five Waters Ave, Boca Raton, FL 33496
– Phone: (347) 990-9200
– Email: contact@redwaygroup.com
This Privacy Notice was last updated: July 2024
—